Shipping policy

Shipping & Returns

AtΒ Lavenir Jewelry, every order is prepared with precision and care. Our goal is to ensure your experience is seamless from checkout to delivery.

Shipping Information

Processing Time
All orders are carefully processed and packaged before leaving our facility. Please allow 1–2 business days for order processing before shipment.

Delivery Time
Standard shipping typically takesΒ 5–8 business daysΒ within the United States. You will receive an email confirmation with tracking details once your order has shipped so you can monitor your delivery in real time.

International Shipping
Yes, we proudly ship worldwide. International delivery times may vary depending on your location and local customs procedures.

Complimentary Chain Offer
We offer aΒ free chain on all orders over $70. This promotion is automatically applied at checkout β€” no discount code needed.

Returns & Exchanges

We want you to love every piece from Lavenir. If for any reason you are not completely satisfied, we accept returns withinΒ 14 days of delivery.

To qualify for a return:

  • Items must beΒ unworn, unused, and in the same conditionΒ as received.

  • Products must include allΒ original packaging.

Once your return is approved, please allowΒ up to 10 business daysΒ for your refund to appear in your account.

Exclusions:
For hygiene and quality control reasons, earrings and custom pieces are non-returnable.

Exchanges:
If you wish to exchange your item, please contact our support team prior to returning it to ensure your desired item is available.

Order Issues & Support

If your package arrives damaged, is lost, or you experience any delivery issues, our team will assist promptly.
Please reach out to us atΒ lavenir.help@gmail.comwith your order number and details, and we’ll resolve the matter as quickly as possible.